We can confirm that the issue is resolved and that service is restored to full operations.
Monitoring
Monitoring
We are identified the root cause and have implemented a solution. We are now monitoring the results.
Investigating
Investigating
We are currently investigating this incident where if you reply to a ticket via email the response won’t be sent to us correctly. In the meantime, while we fix the issue, please login into your client area to reply or create new tickets.