SimpliServers.com
99.97 % uptime
Jul 2022
Aug 2022
Sep 2022
VPS Services - North America
Operational
VPS Services - Europe
Operational
Web Hosting Services - Europe
Operational
Control Panels
Operational
Third-Party Services
Operational
Ping Clusters
Operational
Support
Operational

Notice history

Sep 2022

[Web Hosting] Web Hosting Node Upgrade
  • Completed
    Tuesday, September 20th 2022 at 8:00 AM

    Maintenance has completed successfully

  • In progress
    Sunday, September 18th 2022 at 8:00 AM

    Maintenance is now in progress

  • Update
    Sunday, September 18th 2022 at 8:00 AM

    The following nodes have been excluded from this maintenance, however, will be re-scheduled for future maintenance:

    • DNS Cluster - France
    • DNS Cluster - Germany
  • Update
    Sunday, September 18th 2022 at 8:00 AM

    We are postponing maintenance for another 48 hours to Monday the 16th. We again apologize for any inconvenience this may have caused. The reason behind the delays is that we are still waiting for new licenses to propagate and without them, we cannot start the maintenance.

  • Update
    Sunday, September 18th 2022 at 8:00 AM

    We are postponing maintenance for another 48 hours to Monday the 16th. We again apologize for any inconvenience this may have caused. The reason behind the delays is that we are still waiting for new licenses to propagate and without them, we cannot start the maintenance.

  • Planned
    Sunday, September 18th 2022 at 8:00 AM

    At Simpli we heavily invest in monitoring, maintenance, and server systems to ensure the best performance on current hardware. When a node is approaching "End Of Life" (usually 2 years after initial deployment) we look into ways how can we replace it. We deploy new equipment to give our clients a performance boost and keep on track with the latest industry standards.

    During this maintenance, we are upgrading our FR-WHC-0001 which served us well with almost 100% uptime (99.9974% to be exact) since the 9th of June 2020. The server will be upgraded in all aspects. The CPU will be upgraded from the 2.00 GHz to the 3.00+ GHz model (66% increase), DDR4 RAM will be replaced with a higher clocked version, and SATA SSD disks will be replaced with M.2 NVMe SSD disks, resulting in an estimated 4-6x performance gain and lastly, we will quadruple the server port speed from 250mbps to 1000mbps. The upgrade will also include DNS server upgrades, however, we don't expect major performance boosts there, primarily the redundancy improvements. The improvements don't end here. With the new server, we will install the latest cPanel version, and make any necessary changes on the software side to provide an even better experience. Additionally, we will revamp our web hosting plans fully to provide more resources, backups, and features.

    The maintenance is scheduled to take place on Thursday 15th of September, beginning at 10:00 CEST. Before the maintenance starts, we will step in contact with each client individually and assist with the migration of new files, DNS, and any other data to the new host system in order to minimize downtime down to minutes instead of days.

    We have scheduled this maintenance for 48 hours to ensure everything goes as planned, however, we do not anticipate backup operations to be impacted for the whole time. The upgrade will be carried out as a rolling upgrade, meaning the impacted clients will be migrated at an agreed time throughout the maintenance window and not only at the start. You can be assured that we are doing everything possible to reduce the impact on customers.

    In the upcoming days following backup server maintenance we will reach out to clients to schedule and prepare for the migration. For any questions, we encourage you to open a ticket or contact us through any official support communication channels.

[DNS Cluster] Scheduled Maintenance
  • Planned
    Friday, September 16th 2022 at 8:00 AM

    We are planning to perform a "follow-up" maintenance on our DNS clusters. The maintenance is scheduled to take place on Friday 16th of September, beginning at 10:00 CEST, and will last up to 6 hours. We expect impact to be minimal.

    During this maintenance, we are going to be upgrading our DNS clusters and adding extra capacity to the stack. This means, that if you are using our DNS service, that you will need to update the NS records. We have already contacted the clients who rely on our DNS servers for their websites, so if you haven't received an email from us regarding additional migration steps, then your websites remain unaffected.

    Even though we are small, we are proud to provide one of the industry-leading web hosting experiences. With the upgraded hardware, newest software, and many other benefits, we continue to ensure that your websites run smoothly without problems. We are thankful that you choose us as your main service provider.

    The most important part of our business is providing you with a reliable web hosting service. Your satisfaction is our top priority and we will always work hard to ensure that nothing falls through the cracks, even if it means going above and beyond for you! If you need any assistance, please do not hesitate to contact us.

  • Completed
    Thursday, September 15th 2022 at 3:49 PM

    Maintenance has been cancelled and it will be rescheduled on the same date as web hosting upgrade.

[Web Hosting] Backup System Upgrade
  • Completed
    Thursday, September 8th 2022 at 12:11 PM

    Maintenance has been completed successfully. Web Hosting clients will still see the old backups in their Jetbackups panel. This is temporary (those backups as mentioned earlier cannot be restored even though they are visible) and they will disappear within 7 - 14 days once they are removed from the cache.

    All backups (no matter the cycle) have been taken and normally resumed, thus clients should see at least one backup from the 8th of September in their client account. This is also the earliest backup that is available to be restored.

  • In progress
    Thursday, September 8th 2022 at 8:00 AM

    Maintenance is now in progress

  • Planned
    Thursday, September 8th 2022 at 8:00 AM

    To guarantee that our clients always receive the best experience, we sometimes upgrade our software. This time, we are updating Jetbackup 4, our web hosting backup tool, to Jetbackup 5, which is the most recent version. New JetBackup Core, Backup Structure, and Engine are all introduced in JetBackup 5. Because of this, backups created with JetBackup 4 ARE NOT COMPATIBLE with JetBackup 5 and WILL NOT BE TRANSFERRED. Clients who want to keep any previous backups must submit a ticket before the maintenance period begins so that we can manually restore them.

    The maintenance is scheduled to take place on Thursday 8th of September, beginning at 10:00 CEST. Old backups won't be available beyond this point. No website is anticipated to experience outage, however since the backup platform won't be ready until after the maintenance window, automated backups won't be finished. Users are encouraged to manually backup their data to their local computers or open a support case.

    We have scheduled this maintenance for 24 hours to ensure everything goes as planned, however, we do not anticipate backup operations to be impacted for the whole time. You can be assured that we are doing everything possible to reduce the impact on customers.

    We have reached out to every client individually, thus if you want to keep any old backups, please let us know so that we can generate that for you. We are available for any questions over our official support methods.

Aug 2022

Jul 2022

Jul 2022 to Sep 2022